Here in the Education Centre, you'll find our most recent FAQs, tutorials and educational blogs that'll help you make the best out of your Wipster experience!
If you have any comments or questions that cannot be answered here, send a message to email@example.com to get in touch with our customer support team.
Wipster Tips Tutorial Videos
Helpful tutorials with the tools and tricks to get you on the right track with your Wipster account
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A regularly updated feed of our informational blogs, guides and tech industry stories
- ★ Do video versions count towards my video usage plan?
- ★ How do I upload video from my Dropbox, Google Drive or Box account?
- ★ My upload is very slow and I don't know why
- ★ How do I share a video?
- ★ What’s the best file format to upload to Wipster?
- ★ How do I share more than one video at once?
- ★ How do the Wipster desktop notifications work?
- ★ How do I mention another member of the team directly in a comment?
- ★ What are 'team-only' comments?
- How do I use an emoji in a comment?
- Is there a way to tell if someone has viewed or commented on the video?
- What is 'Focus Mode'?
- ★ How do I change my email notification frequency?
- ★ How do I upload a logo for my company?
- How do I cancel my Wipster account/subscription?
- My 60 day account pause ran out, what happens now?
- I want to pause/hold my Wipster account
- I received an email about an inactive free Wipster account—what do I need to do?
- What is the Wipster Inbox?
- Can I display my videos in a more condensed list view?
- How do I change the title / name of a video in my account?
- How do I switch between teams if I have multiple?
- How do I delete a video or a version of a video?
- How do I archive a folder of videos?
- ★ What are Add-ons?
- ★ How does annual pricing work?
- ★ If I delete a video, will I be saving on my video count?
- ★ Why have we introduced this new pricing structure?
- ★ I am using a much older pricing plan before the $15 pricing option was introduced. What will happen to my account?
- ★ I have a Vimeo account. Do you still offer the Vimeo discount?
- I'm not/my reviewer isn't receiving notifications for videos
- My playback is slow or jerky
- When I click the download button the video plays in my browser rather than downloading it
- What browsers do you support?
- My video review links are getting blocked by my clients firewall.
- None of this seems to be helping. I need to talk to someone.
- ★ I updated Premiere Pro / After Effects and now I can't install the Wipster Review Panel
- I entered my email address to get the manual download file for the Wipster Review Panel and never received an email.
- Install troubleshooting for Wipster Review Panel
- Where do I get the Wipster Review Panel?
- How do I upload to Wipster from Adobe Premiere Pro?
- How do I upload to Wipster from Adobe After Effects?
- Wipster FAQs
- When publishing videos from Wipster to Vimeo, which system does the processing?
- When importing videos from Vimeo to Wipster, which system does the processing?
- I have enabled the Vimeo integration with my Basic, Plus or Business account, how can I use the Wipster Vimeo look folder?
- Connecting your Wipster and Vimeo accounts
- How to import your Vimeo videos with the 'Look Folder'