Here in the Education Center, you'll find our most recent FAQs, tutorials and educational blogs that'll help you make the best out of your Wipster experience!
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- ★ Will there be an additional cost for images?
- ★ What plans are available to me?
- There are too many comments and it’s getting harder to find the one I need. How can I better find a specific comment?
- Will image review work on the app or mobile web?
- What options do I have as an Enterprise user?
- I have a very large image I want to have reviewed. Is there an image file size limit?
- ★ Does versioning count towards my usage plan?
- ★ How do I upload media from my Dropbox, Google Drive or Box account?
- ★ My video upload is very slow and I don't know why
- ★ How do I share a media asset?
- ★ What’s the best file format to upload video to Wipster?
- ★ How do I share more than one asset at once?
- ★ How do the Wipster desktop notifications work?
- ★ How do I mention another member of the team directly in a comment?
- ★ What are 'team-only' comments?
- How do I use an emoji in a comment?
- Is there a way to tell if someone has viewed or commented on the video or image?
- What is 'Focus Mode'?
- ★ How do I change my email notification frequency?
- ★ How do I upload a logo for my company?
- How do I cancel or pause my Wipster account/subscription?
- My 60 day account pause ran out, what happens now?
- I want to pause/hold my Wipster account
- I received an email about an inactive free Wipster account—what do I need to do?
- What is the Wipster Inbox?
- Can I display my media in a more condensed list view?
- How do I change the title of a video or image in my account?
- How do I switch between teams if I have multiple?
- How do I delete a video or image?
- How do I archive a folder?
- ★ What are Add-ons?
- ★ How does annual pricing work?
- ★ If I delete a video or image, will I be saving on my usage count?
- ★ Why have we introduced this new pricing structure?
- ★ I am using a much older pricing plan before the $15 pricing option was introduced. What will happen to my account?
- ★ I have a Vimeo account. Do you still offer the Vimeo discount?
- I'm not/my reviewer isn't receiving notifications for videos or images
- My video playback is slow or jerky
- When I click the download button for a video, it plays in my browser rather than downloading it
- What browsers do you support?
- My review links are getting blocked by my clients firewall.
- None of this seems to be helping. I need to talk to someone.
- ★ I updated Premiere Pro / After Effects and now I can't install the Wipster Review Panel
- Do you support Team Projects with the Review Panel?
- I entered my email address to get the manual download file for the Wipster Review Panel and never received an email.
- Install troubleshooting for Wipster Review Panel
- Where do I get the Wipster Review Panel?
- How do I upload to Wipster from Adobe Premiere Pro?
- Wipster FAQs
- When publishing videos from Wipster to Vimeo, which system does the processing?
- When importing videos from Vimeo to Wipster, which system does the processing?
- I have enabled the Vimeo integration with my Basic, Plus or Business account, how can I use the Wipster Vimeo look folder?
- Connecting your Wipster and Vimeo accounts
- How to import your Vimeo videos with the 'Look Folder'